Cloud Business Phone Systems for Multiple Locations:

Integrate remote users at different locations into one seamless business telephone solution

iHud Application:

• • Advanced ACD (Automatic Call Distribution) – When a queue call that has gone unanswered too long, queue managers can now transfer directly to an available agent or other team member.

  • Voicemail to Email or Text – Retrieve and review all your voicemail and text’s (SMS) via iHUD.

  • Historical Tracking – Never loose track of important calls, for each call or message made you can view history in US-Tech iHUD.

  • Employee Presence Instantly know if colleagues are available or away, and choose the best way to communicate.

  • Drag & Drop – Extends the existing transfer option by allowing users to use simple Drag and Drop functionality.

  • Drag and Drop Calls – Answer a call, join a conference, transfer, park, place a call on hold, or send to voicemail with a simple mouse click.

  • Click-to-Dial – Simply click any phone number in your web browser to dial your US-Tech phone.

  • Tracking and Analytics – Keep track of time and customer accounts with billing allocation for each call, ability to add notes and flag calls for follow-up.

  • Microsoft Office 365 Integration – Integrate contacts with Outlook contacts

Video Conferencing:

Our solution makes it easy to host secured face to face conferencing with staff anywhere 

Electronic Faxing:

Send and Receive faxes, use mobile devices to receive faxes on the go

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